Tourism HR Resources for Employers and Job Seekers in
Vancouver, Coast & Mountains

Whether you are planning for staffing, managing employee performance, or looking for an employee handbook template, the VCM Region HR Toolkit provides Tourism & Hospitality Employers with access to free HR best practices and resources to help recruit, retain and manage employees. You can download and edit various forms, checklists, and templates to suit your business needs.

6 Questions every job posting should answer

Wondering how to write a job posting that will attract qualified applicants? Here are 6 tips!

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Webinar – Recruiting and Hiring International Workers in the Age of COVID (May 5)

Key Topics:

• Overview and updates on requirements for federal and provincial immigration programs
• Overview of how the requirements may impact tourism and hospitality employers as they prepare to recruit internationally
• Practical tips, insights and resources to help navigate international recruitment processes

Speakers:

• Immigration, Refugees and Citizenship Canada (IRCC)
• BC Provincial Nominee Program (BC PNP)
• Employment and Social Development Canada (ESDC)
• Melody McLorie, Certified Immigration Consultant and HR Manager Wickaninnish Inn
• Katie Von Nostrand, Partner in the Vancouver office of Mathews Dinsdale & Clark LLP

Download Presentation Download Resource Links

Summary of Foreign Worker Programs

As we move past the COVID-19 pandemic, international recruitment will once again be an important source of workers for employers as ongoing shortages of skilled domestic labour will continue.

This summary of Foreign Worker Programs provides an at-a-glance overview and resource links for foreign worker programs that VCM employers may want to consider tapping into – Temporary foreign workers, Working Holiday permit holders, International Students and Graduates, French-speaking Nationals and more!

Download Summary

For more information, check out the Immigrants & Foreign Workers section of the go2HR website or contact us.

go2HR Job Board

Don’t forget to post your jobs onto the go2HR Job Board:

• It’s FREE and only for BC’s tourism and hospitality industry
• It receives close to 40,000 monthly visits from qualified candidates looking for frontline, supervisory, management and executive positions
• It’s promoted to local students and job seekers at presentations as well as job and career fairs
• It reaches close to 30,000 job seekers through our monthly e-newsletter and social media

Register Post Jobs

Talent match – Student Recruitment

Have you thought about hiring a student? Student talent can bring fresh skills to your organization, help you pivot digitally, and increase capacity—they can help your organization recover and innovate! But if maneuvering the post-secondary system is daunting or you lack the funds to hire a new team member… good news!

Talent MATCH is a new program that will help you navigate the whole process with a focus on the needs of Museums, Arts, Tourism, Culture, and Hospitality (MATCH) organizations. Talent MATCH can:

• identify funding sources;
• connect you with post-secondary programs; and,
• help you recruit and onboard remote students so your organization can recover, innovate, and grow.

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BSAFE™

BSAFE is a new online health and safety training program designed to ensure foundational health and safety knowledge in BC’s tourism and hospitality businesses to keep everyone safe as we move through the COVID-19 pandemic.

• Delivery: Online
• Duration: 60-90 minutes
• Cost: FREE – This program is supported by the Province of BC

Employers who have 75% of their workforce successfully complete the training course, will be recognized with a “BSAFE trained” certificate. They can use this certificate to demonstrate your commitment to providing a safe environment for workers and guests, thereby increasing consumer confidence. Congratulations to the BSAFE trained businesses in the VCM region!

SuperHost®

The SuperHost suite of courses brings relevant, up-to-date customer service training to front-line staff in every industry at an affordable price. Delivered online and in the classroom, SuperHost equips customer service employees with the practical skills and knowledge they need to meet and exceed their customers’ expectations. Since its launch in 1985, SuperHost has become the gold standard for customer service excellence in BC.

Additional training for VCM employers coming soon!

If you are looking for training that you don’t see listed here or in the Train & Develop section of the go2HR website, please contact us and we can assist.

Whether you are a large or small business, a strong commitment to safety sets you apart as an employer of choice and inspires confidence from your current and future employees.

Participation in the Certificate of Recognition (COR) Program – an occupational health and safety audit and certification program – offers many benefits, including financial incentives from WorkSafeBC, improvement on employee morale and productivity, thus building a positive corporate image.

To get started, check out the Resource Library to download customizable tools and checklists for your health & safety program. If you have any questions, reach out to your regional Industry Health and Safety Manager, Stephanie Mallalieu, who can provide you with one-on-one assistance in your program. Contact Stephanie at smallalieu@go2hr.ca or call 604-633-9787 ext. 220.