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Archives

In our Archived Research & Reports section, we’ve compiled the best of our older research and reports for the tourism and hospitality industry.  Whether it’s a previous regional labour market study or a past compensation report, our archives are full of useful information to help answer your tourism data questions.

 

Labour Market Strategies and Reports

BC Tourism Labour Market Strategy. June 2012. The document covers the job growth projections for BC’s tourism industry leading up to 2020, including a look at key highlights, the challenges facing the industry, and the strategies and activities needed to recruit, retain and train the workers required to meet the province’s projected job growth.

The Developing Workforce Problem: Confronting Canadian Labour Shortages in the Coming Decades. December 2008. Dr. Jim McNiven, Professor Emeritus of Dalhousie University, along with Dr. Michael Foster of Canmac Economics Ltd., examined the workforce demographics in Nova Scotia as a case study on the labour shortage issues faced by Canada. The report recommended three ways to close the gap between the supply of and demand for labour. Report by the Atlantic Institute for Market Studies (AIMS).

Closing BC Skills Gap 2008: The Economic Imperative of Addressing Skills Shortages and Wastage in British Columbia. January 2008. In 2002, the British Columbia Chamber of Commerce released a watershed report – Closing the Skills Gap. It identified a number of issues and potential solutions for averting economy-threatening skills shortages and gaps. Since 2002, after five years of steady economic growth, skills and labour shortages have become widespread in BC and many other parts of Canada and the world. How have BC businesses done over the last five years? What labour market issues are facing British Columbians now and into the future? What needs to be done by employers, governments, educators, and others? This “sequel” to Closing the Skills Gap sets to answer the above questions, and provide a framework for action.

Tourism Human Resource Development Strategies in British Columbia: An In-Depth Look at the Sources and Types of Information that Need to be Acquired. November 2004. The purpose of this research project was to conduct an environmental scan to determine whether current research efforts meet the information needs of the industry. This report outlines how go2HR could access the available information (e.g. cost, format, timing, etc.), identifies the gaps between the “wish list” and the information that is available, and provides some recommendations on how go2HR might attempt to alleviate those gaps. Report by Kim C. Smith.

Recruit, Retain & Train: Developing a Super, Natural Tourism Workforce in British Columbia. 2003. Faced with a looming shortage of skilled labour – 28 CEOs, general managers, human resource directors, industry association leaders and tourism educators formed a task force to lead this strategy project. The task force developed a 5-year plan and established a coordinating organization–go2HR–and industry governance structure. Report by British Columbia Tourism Human Resources Development Task Force.

The Tourism Sector in British Columbia: Literature Review, Labour Market Projections and Training Gap Analysis. September 2002. This document is the final report of a study with the following components: sector-specific labour demand analysis, a training program analysis (including student outcome analysis) and a gap analysis, with accompanying policy recommendations. It contains the full descriptive findings of the data analysis from all sources, and recommendations for further action by the Task Force and other stakeholders. Report by CS/RESORS Consulting, Ltd. And Geoffrey Bird, M.Sc. with Ruth Emery, Consulting Economist.

 

Regional Labour Market Reports

Regional Labour Market Studies. 2013. As a follow-up to the provincial Tourism Labour Market Strategy (TLMS) launched in 2012, go2HR has conducted additional research on labour projections at a regional level. Each regional study provides an in-depth look at the labour demand, supply and shortages that are expected leading up to 2020.

Regional Tourism and Hospitality Industry Labour Demand and Supply Projections. 2013

BC Tourism Labour Market Strategy. 2012. This document includes a more in-depth review of relevant government policy initiatives, labour market trends, and tourism growth trends; a summary of key tourism labour market challenges; and, a vision for the future, supported by priority goals, strategies and activities to address the challenges.

Vancouver Coast & Mountains Tourism Region (Excluding Sea-to-Sky Corridor) Tourism Labour Market Study. May 2009. This report was commissioned to examine overall employment level and human resource requirements for the tourism industry as a whole in the Vancouver Coast & Mountains tourism region (excluding sea-to-sky corridor). Report by Roslyn Kunin & Associates, Inc. This project was made possible with the generous support of Human Resources and Social Development Canada (HRSDC).

Thompson-Okanagan Tourism Labour Market Study. May 2009. This report was commissioned to examine overall employment level and human resource requirements for the tourism industry as a whole in the Thompson Okanagan region. Report by Roslyn Kunin & Associates, Inc. This project was made possible with the generous support of Human Resources and Social Development Canada (HRSDC).

Vancouver Island Tourism Labour Market Study Report. May 2009. This report was commissioned to examine overall employment level and human resource requirements for the tourism industry as a whole in the Vancouver Island/Coast region. Report by Roslyn Kunin & Associates, Inc. prepared for the Vancouver Island Tourism Human Resources Steering Committee. This project was made possible with the generous support of Human Resources and Social Development Canada (HRSDC).

Labour Market Demand Analysis For the Sea-To-Sky Region. May, 2006. This report was commissioned as part of a larger regional tourism labour market project that was kicked off in the Sea-to-Sky Corridor with the goal to develop a long-term, comprehensive human resources strategy to support tourism growth to 2015. Report by Ruth Emery, Canbritic Consultants Ltd. prepared for the Sea-to-Sky Tourism Human Resources Strategy Steering Committee.

Tourism Labour Market Analysis for the Kootenay Rockies Region. May 2007. This report was commissioned as part of a larger regional tourism labour market project in the Kootenay Rockies with the goal to develop a long-term, comprehensive human resources strategy to support tourism growth to 2015. Report by Ruth Emery, Canbritic Consultants Ltd. prepared for the Kootenay Rockies Tourism Human Resources Strategy Steering Committee.

Kootenay Rockies Tourism Human Resource Strategy Report. September 2007. The Kootenay Rockies Tourism Human Resource Strategy Report was developed by tourism employers and other stakeholders in the Kootenay Rockies region to address the Human Resource issues outlined in the Labour Market Report prepared by Ruth Emery. The report contains both strategies and tactics to address these issues. This project was made possible with the generous support of Human Resources and Social Development Canada (HRSDC).

Discussion Paper: Analysis of Foreign Worker Program Options to Address Labour Shortages in the Tourism Industry: Applied to Kootney Region’s Housekeeper Labour Shortage. February, 2006. The purpose of this discussion paper is to discuss and present foriegn worker programs that could be adapted to address current and future labour shortages related to the tourism industry. Specifically this paper focuses on a review of five existing immigrant worker programs. Report by Grant Thornton LLP prepared for go2HR – the resource for people in Tourism.

Housekeepers in Kootenays Hotels: Summary of Results of Survey of Region Hotels. November 2005. Concern has been raised among some hotels in the Kootenays region that they are having difficulty recruiting appropriate housekeepers. To determine whether this issue is widespread and severe, go2HR and the BC & Yukon Hotels Association have conducted an exploratory survey among association members. Report by go2HR and British Columbia and Yukon Hotel Association.

 

Measuring Tourism

Human Resource Module of the Tourism Satellite Account. 2012. This report provides data on the number of tourism jobs, hours worked, and employment earnings in relation to the Canadian economy as a whole, using the most current and reliable measure of the tourism sector: the Tourism Satellite Account and its Human Resources Module.

BC Tourism Labour Market Strategy – Technical Report & Research Backgrounder. 2012. This is a detailed documentation on the background research and analysis that serve as the foundation of the Tourism Labour Market Strategy.

 

2010 Olympics

Results of go2HR’s 2010 Olympic Legacy Project. May 2010. BC’s tourism and hospitality operators were surveyed about their expectations leading up to the 2010 Winter Games, and about their experiences during Games time. This report aims to provide several important pieces of information to those who want to understand how businesses were impacted during the Games and to those whose businesses will be impacted by future Olympic Games.

Planning for Gold: Maximizing 2010-Related Employment & Skills Opportunities in British Columbia: Connecting Labour Market Supply & Demand. December 2003. This report is the culmination of activities undertaken by the 2010 Human Resources Planning Committee over the last 12 months. It represents what the Committee learned from the research projects it sponsored and what its members heard from stakeholder groups during consultative meetings, roundtables and forums. The report’s intended audience is all stakeholders in British Columbia who have an interest in employment and skills development opportunities resulting from the 2010 Winter Games and other major projects before, during and after the Games. Report by The 2010 Human Resources Planning Committee.

2010 Winter Games Labour Supply and Gap Analysis. September 2003. This paper is to analyze and identify the projected labour supply in British Columbia during the period 2003-2015 in relation to the base and incremental demand estimated in the Roslyn Kunin & Associates, Inc. (RKA)’s Labour Demand Analysis Report. Report by Roslyn Kunin & Associates.

 

Wages and Compensation

BC Wage & Salary Survey 2009. February 2010. This report contains information on BC’s 108 most common occupations, including 7 in the tourism and hospitality industry. Survey conducted by BC Stats in partnership with the Ministry of Advanced Education and Labour Market Development.

2008 Canadian Tourism Sector Compensation Study. 2008. This is a summary of a national wage, salary and benefits study conducted by the Hay Group on behalf of Tourism HR Canada. The survey covers over 76,000 individuals in the 33 most common positions in Canada’s tourism and hospitality industry.

2005 Western Canadian Tourism Industry Compensation Survey 2005. This is an abridged version of a wage, salary and benefits study conducted by the Hay Group on behalf of go2HR. The survey covers 27 positions from 4 key sectors of the tourism industry.

 

Training and Education

Findings from a Survey of BC Tourism/Hospitality Programs Industry Advisory Committees.. February, 2005. Industry Advisory Committees (IACs) are often the key mechanisms in which tourism/hospitality programs stay “connected” with the industry’s current issues and trends and receive valuable direction and input into program content and delivery strategies. Information gathered by this survey provides go2HR and BC tourism educators useful information in terms of determining how to strengthen linkages and work cooperatively to build upon this untapped potential. Report by go2HR.

Analysis of Public and Private Post-Secondary Tourism and Hospitality Programs Inventory. January, 2005. This project was initiated to provide up-to-date information on the number of graduates from public and private tourism and hospitality programs. Report conducted by Geoffrey Bird contracted by go2HR – the resource for people in Tourism.