6 key training components to assist in dealing with customer conflict and difficult situations.
- Customer Conflict – Employee Stress, Safety and the Bottom Line
- Safe Work Practices: Dealing with Robberies
- Are You in Compliance with Workplace Bullying and Harassment Policies?
- A Lawyer’s Perspective on Complying with Anti-Bullying and Harassment Legislation
- 6 Things to Do When WorkSafeBC Accepts Your Employee’s Bullying & Harassment Complaint
- Bullying vs. Conflict in the Workplace